KapLeadz.app

Terms of Service

Last Updated: October 2025

These Terms of Service (“Terms”) govern your access to and use of the Kapleadz.app website, web applications, mobile applications, and related services (collectively, the “Platform” or “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy and Cookies Policy. If you do not agree, do not access or use the Platform.


1. The Service

Kapleadz.app is a software-as-a-service (“SaaS”) platform operated and managed by WTW Marketing, a company registered in the Hong Kong Special Administrative Region (HKSAR).

The Platform enables businesses to manage sales, marketing, automation, communications, and related functions (“Customer Data”).

Kapleadz.app may include integrations with third-party tools, payment processors, and communication providers. Features may vary based on your subscription plan or regional availability.


2. Eligibility

To use the Service, you must:

  • Be at least 18 years of age;

  • Have the legal capacity to enter into binding contracts; and

  • Use the Service for lawful business purposes only.

  • If you are entering into these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation.


3. Account Registration and Security

You must create an account to access the Service. You agree to:

  • Provide accurate and complete information during registration;

  • Maintain the confidentiality of your login credentials; and

  • Promptly update your information if it changes.

  • You are responsible for all activities under your account, including by your employees, contractors, or other authorised users.

  • Kapleadz.app is not liable for any unauthorised access resulting from your failure to safeguard credentials.

  • If you believe your account has been compromised, notify us immediately at [email protected].


4. Subscription, Billing, and Payments

4.1 Subscription Plans
Access to certain features of the Service requires a paid subscription. Subscription levels, prices, and included features are listed on our website or within your account dashboard.
4.2 Billing
All fees are billed in advance according to your selected plan and are non-refundable except as expressly stated in these Terms. You authorise Kapleadz.app or its payment processor to charge your designated payment method for recurring subscription fees and applicable taxes.
4.3 Cancellations
You may cancel your subscription at any time within your account settings. Cancellation will take effect at the end of your current billing period. No prorated refunds will be provided for unused time.
4.4 Changes to Fees
We may change our pricing at any time. Any change will take effect upon renewal of your subscription or your next billing cycle. We will notify you of any fee changes in advance.

5. Acceptable Use

You agree not to:

  • Use the Service for unlawful, harmful, or fraudulent purposes;

  • Send spam, phishing content, or other unsolicited messages;

  • Violate any applicable laws, including data-protection or anti-spam laws;

  • Infringe intellectual-property rights of others;

  • Attempt to reverse-engineer, decompile, or otherwise misuse the Service; or

  • Interfere with or disrupt the Platform or its infrastructure.

  • Kapleadz.app reserves the right to suspend or terminate accounts involved in prohibited conduct.


6. Customer Data and Data Protection

6.1 Ownership of Data
You retain all rights to your Customer Data. By using the Service, you grant Kapleadz.app a limited, worldwide, royalty-free licence to process, host, and display Customer Data solely for the purpose of providing the Service.

6.2 Data Processing
Kapleadz.app processes personal data in accordance with its Privacy Policy and Data Processing Agreement (DPA).
The DPA forms part of these Terms and governs the processing of personal data on your behalf.
You are responsible for ensuring that your use of the Service complies with applicable data-protection laws and that you have obtained all necessary consents from your contacts or end-users.

6.3 Subprocessors
Kapleadz.app may engage third-party service providers (subprocessors) to support operation of the Platform. All subprocessors are subject to contractual confidentiality and data-protection obligations.


7. Intellectual Property

All rights, title, and interest in and to the Platform (including software, designs, trademarks, and documentation) are owned or licensed by WTW Marketing.

You are granted a non-exclusive, revocable, limited licence to access and use the Service for your internal business purposes only. No other rights are granted under these Terms.

You may not copy, modify, distribute, or create derivative works of the Platform or use it for any purpose not expressly permitted.


8. Third-Party Services and Integrations

The Service may include links or integrations with third-party websites or tools. Kapleadz.app is not responsible for the availability, content, or privacy practices of these third parties. Your use of third-party services is governed by their own terms and conditions.

9. Confidentiality

Both parties agree to maintain the confidentiality of non-public information disclosed during the course of business. This obligation continues for as long as the information remains confidential.


10. Termination

Kapleadz.app may suspend or terminate your account immediately, with or without notice, if:

- You breach these Terms;

- You fail to pay subscription fees; or

- We believe your use of the Service may cause harm or violate any law.

- Upon termination, your access to the Platform will cease, and your data may be deleted in accordance with our retention policies.


11. Disclaimers

The Service is provided “as is” and “as available.”
To the fullest extent permitted by law, Kapleadz.app makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.

We do not guarantee that the Platform will be uninterrupted, secure, or error-free.


12. Limitation of Liability

To the maximum extent permitted by law, WTW Marketing, its affiliates, and their respective officers, employees, or agents shall not be liable for:

  • Any indirect, incidental, special, or consequential damages;

  • Loss of profits, revenues, data, or goodwill; or

  • Any damages exceeding the total amount paid by you in the three (3) months preceding the event giving rise to the claim.

  • Some jurisdictions do not allow limitation of certain liabilities, so these limitations may not apply to you.


13. Indemnification

You agree to indemnify, defend, and hold harmless WTW Marketing and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:

  • Your breach of these Terms;

  • Your violation of applicable law; or

  • Your misuse of the Service or any content.


14. Modifications to the Service

Kapleadz.app reserves the right to modify, suspend, or discontinue any part of the Platform at any time, with or without notice. We are not liable to you or any third party for any modification or discontinuation of the Service.


15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to conflict of law principles.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.


16. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on our website with the “Last Updated” date. Your continued use of the Service after any such changes constitutes acceptance of the revised Terms.


17. Contact Us

If you have questions about these Terms or the Service, please contact us at:
Email: [email protected]
Attn: Legal Department – WTW Marketing (Operator of Kapleadz.app)
Company Address: West Wing, 2/F, 822 Lai Chi Kok Road, Cheung Sha Wan, Kowloon, Hong Kong SAR
Business Registration Number: 7663555